Total Quality Management
comparing between international brands and the local ones
submitted by: Paula Samir 16104628
Youssef Mamdouh 16104412
Mahmoud Samir 16104579
Ahmed Hamed 16106326
prepared by : Paula Samir 16104628
total quality management can vary from one firm or one person to another in setting the business objectives.
we have chosen that topic to highlight the importance of that type of management, that in my own opinion it makes a difference in the business's track
what is total?
what is quality?
what is management?
what is the TQM?
Total: the involvement of everyone
Quality: fully meeting the customers needs and requirements all the time
management: how we act, operate, control and handle it
definition of TQM
according to Khurram Hashmi 2007. Total Quality Management can be defined as a management philosophy that seeks to integrate all organizational functions such as marketing, finance, engineering, customer service, etc...
focus on meeting customer needs and organizational objectives.
.they usually work in time rate
.they aim consumer loyalty ,good repetition and long-term profits
.they usually work in piece rate
.they aim less costs and short-term profits
Importance of Quality in real example
after all the points we covered and after comparing.
i think that total quality management is important to be taking in consideration while making a product or even buying a ready one.
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Public - 11/27/16, 8:48 PM