Homogenization of all IT assets
Potentiate the capabilities of all IT applications
Select the adapted IT assets
Provides methods and tools to reach your strategy's objectives
Needs Analysis: This Step will mainly focus on the sales management team's needs.
CRM analysis: In this Step will be elaborated a mapping of the most important functionalities of the future CRM platform.
Workshop: In this Step will be provided a plan showing the value of each CRM functionality, Coach on how to get the best of each functionality,
Inputs & outputs ?
Who does what ?
Excluded activities ?
Current IT interfaces ?
What are the problems ?
Type of tools:
- Better relation or communication
- Data and Forecast management and visualization
- Team and activity control
Oracle on Demand
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Public - 2/4/16, 1:48 AM